Respectful Policies & Directives: How to Write Rules that People Want to Follow - First Edition

This book will make you rethink the way you write polices, guidelines, regulations, and similar documents. You will see how the wording of our rules reveals the amount of respct you have for the people they are directed to-- or betrays the lack of it. 

Lewis S Eisen, B.A., J.D., C.I.P. runs workshops on drafting policies, directives, and guidelines to be clear, concise, and respectful. He has practised law, been a technology consultant, and been a policy writer at the level of the federal government. His approach to drafting rules that don't sound bossy has been adopted by groups at organizations across the US, Canada, and the UK.